Return Policy

Following details are the return policy of rajmahal silks, that is applicable for all the items sold at rajmahalsilks.com.

  • Our terms and conditions are subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
  • By visiting this [ https://www.rajmahalsilks.com/ ] you agree to be bound by these terms and conditions. If you do not agree please do not use or access our Website.
  • By mere use of the Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with these Terms and Conditions. This Terms and Conditions is incorporated into and subject to the Terms of Use.
  • Without receiving an email from the customer, no product return would be initiated.
  • Strictly after 7 days of shipment, no returns can be undertaken.
  • With regards to international orders, presently we do not have a policy on accepting returns or exchanges of products.
  • The products that need to be exchanged should be in original condition with the Invoice and tags intact as in purchasing. Without original Invoices and tags, returns will not be validated.
  • In case of complaints regarding any damage or stain or other reasons must be reported within 24 hours of purchasing the products. We would require an image of the same for us to examine.
  • The exchange will be entertained only for damages.
  • Strictly no refunds are allowed for non-damaged products.
  • All the Prices of the products displayed, advertised & sold on this website are their maximum retail prices which is also inclusive of all taxes.
  • In case the product tag is removed/ damaged, the return policy will not be applicable for the same.
  • Never send back an item without consulting with us.
  • No returns / exchange for discounted products.
  • Colour might vary due to your device settings.
  • In case of any queries related to returns, we advise you to call us at +91 7200 333 333 or email your query to rajmahalsilksonline@gmail.com.

Please have your Order Number / Registered Email id, Product Name and your Pick-Up Address information ready before you call.