Privacy Policy

Here at Rajmahal Silks we understand the importance of confidentiality and are committed to protecting our customers’ privacy and to ensuring that you are given the best-personalized shopping experience. We value your trust in us and our aim is that you, as our customer, should be able to recommend our services to friends and family alike with impunity. Please take the time to read this policy so that you know how we treat the information you give us and also how we protect it. By accepting the Privacy Policy and the User Agreement, it is understood there you have expressly consented to our use of the information that you give us in the manner laid down in this Privacy Policy.

Rajmahal ensures that any information that is collected during your browsing of our website (which information is collected purely for the purpose of fulfilling your requirements) is kept confidential and is not conveyed to any third party without your prior express consent. When navigating our web site, personal information about you is not collected automatically or without your knowledge. We receive and store information about you, that you give us, through any forms that you may fill for us, or in any other way. However, we might also receive information about you from other sources and add it to our information account. We use such information purely for the purposes of improving your future shopping experience with us, for developing the Rajmahal store and our relationships with our customers and the manner in which we cater to your requirements.

It is to be noted that we are not in the business of selling information and that customer information is shared if at all only with our affiliates, group companies, or other third parties with whom we share close reciprocal relationships, and this also only in the event that such affiliates or parties agree to substantially adhere to the terms and conditions of this policy or any other policy that contains terms and conditions that are at least restrictive as those contained herein. It is to be noted that we employ a number of consultants and third party contractors for activities including but not limited to delivering packages, sending e-mails, communicating with our customers via phone, fax etc, analyzing data, formulating, updating and maintaining customer lists, using the information that you provide to us as part of the market feedback and any surveys that we may conduct in this regard. As such these parties may have access to the information that you give us, but only for the purposes of fulfilling their contracts and always in accordance with the terms of privacy herein enumerated.

It is to be expected that we, as a company is constantly looking for opportunities to grow and develop in the highly competitive textile industry and we may, therefore, buy or sell stores, retail outlets, business units, subsidiaries, etc. Here there will naturally be a transfer of information that we have collected about our customers and their preferences.